Ok, let's start with the good points about Villa Kiin. They are located on the lagoon in a beautiful setting. The buildings and grounds are very nice, feels exclusive and tropical as you would want.
Now I'm sorry but we need to cover the bad points, We booked on line using their website and noticed that for just $50 more a night we could splurge and get the Honeymoon Suite. The pictures were what sold us. There was a large maybe 12 x 12 deck overlooking the lagoon with a jacuzzi tub which we were thinking we could draw some warm water in and chill. The advertisement and our online receipt stated that the room had a mini bar, a lockable safe, free bottled water and Continental Breakfast. .
So let's begin with the room. It was second floor overlooking the lagoon but did not have a large deck with jacuzzi tub. The deck was about 3 feet deep with two Wal Mart chairs and a hammock. It also had a bright overhead light that was not on a switch. If you wanted to set outside and enjoy the night you had to sit under a spotlight!! The room was stark to say the least. No charm at all. There was no mini bar and no lockable safe. They said give them our stuff and they would lock it up for us! No thanks, that is not how it works. No bottled water, they had a jug of water downstairs we could bring our glassed down and get our own water that way. The bed and pillows were sub par as well.
Now as to personnel, the young man who checked us in was completely unprepared to deal with English speaking tourists. Any time we complained that this is not the room we booked he pretended to not understand. Very frustrating. and disappointing. When asked to call the manager he called an older man who rudely told us that is is the room even though we showed him our receipt he still refused to help.
The next morning a pleasant young woman was at the desk and she was better. I asked her where the free breakfast bar was so I could get us some coffee. She gave me two chits for a restaurant two blocks away. This makes it impossible to enjoy coffee on the deck in the morning. So we get dressed and walk to the cafe, hand them our chit and he brings two cups of coffee and one piece of toast. You heard that right Villa Kiin's definition of a continental breakfast is coffee and a half piece of toast.
SO if you are still considering this place, good luck. Never been so completely ripped off in any of our travels.
star George Martin
This is a nice little budget hotel. Nothing fancy but it is clean and the best location on the island.
starstarstarstarstar Andre Johnson
I love this place for the price and location. I was here in October 2018. I will be coming back January 2019. Can't wait to spend more time snorkeling in the cove! There's not much amenities but what do you need when you're on a tropical island with hundreds of restaurants and beaches within walking distance including the one that you're on in the hotel. 😎🌞🌴🏖🏊♂️🏊♀️🐬🐠🐟🐡🦈🐙🐚🦀🦞🦐🦑🎣🏝🌅
starstarstarstarstar Adam T253
You get for what you pay for. No amenities. Free wifi is only in their office (mislead advertising). The continental breakfast, another mislead, 2 toast, coffee and orange juice and is in another establishment that the people are less than helpful. No ice for the room. A vending machine with snacks under this summer heat, shouldn't be any good. Location is great, next to the beach. Now that I know the place I come back but next better prepare.
starstar Antonio Vidal
We just returned from a week stay here. Great location with clean rooms. If you are looking budget here is your place. If you are looking for amenities keep looking.
Our bed was old, the hot water worked too well, and the palm trees blocked your view of the ocean.
This place worked well for what we were looking for.
starstarstar Merle Soat
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