Excelente atención de Lázaro hoy en el restaurante Steakhouse... Recomendamos la picaña y la parrilla argentina.
starstarstarstarstar Maria Angela Carrillo Castellanos
Férias maravilhosas em janeiro de 2018 Passamos uma semana no Finest Playa Mujeres e tudo foi perfeito!! Sol maravilhoso, vento e chuva na quantidade certa. Piscina e praia deliciosas. Restaurantes de todo o hotel de grande qualidade. As acomodações são ótimas, o Club Excelence, sem crianças, tem uma enorme tranquilidade. Mas o que mais nos encantou foi o sorriso e a gentileza de todos os funcionários! Paul,Mayara, Carlos e Carlito, que nos atendiam na praia, e que simbolizam a todos,pela competência, gentileza e simpatia ficaram nos nossos corações para sempre! Catarina, Teresa e Marcio Amaral
starstarstarstarstar Teresa Amaral
Excelenteexperiencia, fuimos recibidos por edgar y todo el equipo de Finest Playa mujeres, Erick Cervantes, Oliver Alfaro, Sara Hernandez y Marseille Padilla nos llevaron hasta el area privada de Finest Club donde Karla y Mateo nos recibieron muy cordialmente y nos ayudaron a hacer el check in, desayunamos en market kitchen con Ulises muy atento y servicial, depsues nos dirigimos al area de la playa donde Angel, Pita, Sean, Omar y Victor nos han atendido de lo mas fenomenal, quiero agradecer el servicio de Victor Mena que aunq es su cumpleaños esta trabajando con una gran sonrisa Feliz cumpleaños Victor.
starstarstarstarstar Jose Damian Rejon Ramirez
Excelente atención. En la playa con Sean, Angel y Gonzalo. Atendiendo en el lado de la playa. La cama de playa y las bebidas. En el Restaurante Italiano Julieta Villegas. Excelente.
starstarstarstarstar Hector Salazar
My stay went above and beyond anything i had expected. While I had complications with my room, some truly memorable staff made this experience a true 10/10. Sean & Francisco made me feel at home with friendly smiles and excellent service.While they were always working, I only wish them the best and hope to see more of them next time I visit the resort.Ps: thank you for the memorable sand drawing.
starstarstarstarstar Jonah Brazeau
Hotel is amazing! Extremely clean, safe and lovely! The staff is excellent and very accommodating. The service is unmatched. Angel and David are exceptional! They made sure we were very comfortable and had everything we needed. This is our second trip to this resort and we love it here. The food is excellent and drinks are very good. Coffee and ice cream shop is a favorite! Lovely breakfasts on the terrace in the Market Kitchen. We have a rooftop terrace suite overlooking the ocean and pool. We are currently here enjoying our stay with family and friends. I will add to this review when the trip is completed.
starstarstarstarstar Kat Meg
The attention to detail and level of service at Finest Playa Mujeres is unmatched. From the moment you arrive, it is obvious that the culture of the Finest is to please the customer. The Excellence Beach Club crew of Damian, Sean, Carlos and Francisco make your vacation so relaxing and are there to cater to any needs you have. The food and service at all of the Restaurants on site was phenomenal. This is a great place for those just looking to relax or if you are interested in always having something to do. Would highly recommend to anyone, thank you Finest for a great trip!
starstarstarstarstar Matthew Sherrell
This place is literally the best place to have a vacation, me and my wife took our honeymoon here and I don’t think I ever wanna leave. The staff here is amazing, anything you need they have ready for you. Mostly Alex at the finest club lounge. Literally remembered us from day one and always quick to greet us, remembered our drink orders and had them ready for us. He was amazing. Honestly the entire staff here is amazing and i don’t think I ever wanna go to another resort ever because they literally everything you need here!!!!! 10 STARS!!!!
starstarstarstarstar James Nguyen
I had the best vacation here. The entire resort is incredibly clean and beautiful, the rooms are so nice and frequently cleaned and refreshed, and the best part is the staff! So attentive, kind, and helpful. Damian and Carlos at the beach, Carlos at the pool bar, and Jamie at check in were especially wonderful and accommodating. Can’t recommend this resort enough. 100% worth the money. Will definitely be coming back!
starstarstarstarstar Landon Yarborough
Somos miss y mister Andrade. Jorge, Nicodemo, Isidro y Norberto son muy especiales para nosotros... Y realmente todas las personas con la que hemos tratado 😊nos hacen felices nos llenan de amor de dulzura de magia y esto nos hace sentir muy pero muy contentos nos vamos después de una semana aquí 😍😍 junto a todos ustedes , ustedes son nuestra familia y dónde estemos siempre los vamos a recordar... Volveremos pronto por ustedes y se que ustedes estarán para nosotros con amor ( miss and mister Andrade ) 🙏💓 habitación 6056 y luego gracias a su amor extendimos habitación 6167.
starstarstarstarstar Nadia Ortega
El area de Finest Club son los mejores. Isabel es lo maximo.
starstarstarstarstar Noel Pino
Amazing stay at the Finest Resorts with Family in 2020. Great service, food, cleanliness, and entertainment. The beach staff was the absolute best. I didn’t want for anything the whole stay. They were right there when we needed them. Big shout to Francisco, Damian, Omar, Sean, and Victor for taking such good care of us during our stay. We will be back again in 2021!
starstarstarstarstar Chevelle Haley
This is my first google review that I have written, but I felt compelled to comment on the amazing time my wife and I had during our one week stay. There are a variety of restaurant options (up to 13 different ones) all with excellent food and service. The attention to cleanliness and spacing was also noted and appreciated. All of the staff was friendly and welcoming. Our favorite was Javier at the Excellence pool bar. He was attentive, friendly, and great to talk with. The concierge desk was responsive to all of our needs. The ease of access to the bars throughout the resort made it easy to grab a quick drink. We don't have kids and actually stayed on the adults only side, but noted the variety of activities and areas designated for children that seemed like a fun time for them. It goes without saying that we will be considering Finest for future vacations.
starstarstarstarstar Brandon Roane
FinestThe beat staff ever. Angel a dream come true the best service ever! My beach bed ready every day. Service was genuinely real and caring. Took care of all my needs and wants! Taught me sand art! My Angel on the beach of Cancun. Omar was my best waiter, food non stop and delicious. Refreshing drinks unlimited! Non stop service from both men. Excellent! I’m coming back! Merry Christmas guys!
starstarstarstarstar Anita Elrod
Muy buen servicio, excelentes medidas de salud pero creo que el no usar el cubrebocas dentro del hotel (se que es complejo el problema pero no pueden estar ajenos a ello)
starstarstarstarstar Mario Alberto Rodríguez Seguy
Ayer cenamos en el restaurante Brass y nos esperaban Valeria con una mesa ya preparada una botella de vino especial que nos sirvió el gerente Argota sabiendo que somos catadores del buen vino, y la chef Estefany nos preparo especialmente dos bandejas de cortes de carnes increíbles Destacó la atención de nuestro mesero Henry y todo el equipo
starstarstarstarstar Daniel Grodzki
Excelente servicio.Increíble comida en todos los restaurantes !! Delicioso. Instalaciones muy cómodas ( playa - piscina..).. habitaciones cómodas - diseño neutral con colores neutros ( a mi personalmente me encanta un toque de creatividad en las habitaciones.pero todo el restosimplemente es excelente. ) vacaciones con zero preocupaciones.
starstarstarstarstar Tanja Bevc
The hotel is more or less, some staff need to be educated to talk to guests especially the lifeguard Fernando and supervisor Alberto very rude summarizing not recommend O hotel esta mais ou menos ,alguns funcionários precisa ter educação para conversar com os hóspedes especialmente o salva vidas Fernando e o supervisor Alberto muito grosseiros resumindo não recomendo El hotel es más o menos, hay que educar al personal para hablar con los huéspedes, especialmente al socorrista Fernando y al supervisor Alberto, muy grosero, resumiendo que no se recomienda
star Tiberio Machado
Hotel incrível! Extremamente limpo e organizado! Serviço impecável! Comidas e bebidas de primeira qualidade, com destaque para o restaurante Dommo! Funcionários atenciosos e prestativos, além de todos muito simpáticos! Destaque para os funcionários: Jesus, Julieta, Concepcion, Samira e Chefe Oscar (restaurante Dommo), Sean, Angel e Carlos (concierge e serviço de praia), Cornelio e Javier ( bar da piscina), Anahi (sweet corner), Juan, Edy e Margarito (Market Kitchen), Pedro (Surf & Turf), Chef Roger eMartin (Las Dunas) e Elisabeth (Excellence Clube)! Apesar de ser um hotel que permite crianças, a área do Excellence clube fica reservada e nem percebemos que existem crianças no hotel! Com certeza voltaremos e indicamos o hotel!
starstarstarstarstar Nathalia Padilha
My stay at The Finest Resort was one of the best experiences of my life. The staff, accommodations, and cleanliness of the property were second to none. The steps the resort took to ensure mine and my families safety were very much appreciated and offered me complete peace of mind. I loved the planned daily activities, the nightly entertainment, and the overall attention to detail when it came to providing the ultimate customer experience. Every restaurant on the property was a unique experience, and the food was five star all around. Jorge and the entire Finest Club staff, made me feel like I was not a paying customer but a friend and a welcomed member to the Finest Club extended family. I highly recommend a stay at The Finest Club Resort in Playa Mujeres. I will be back and will plan on staying longer next time.
starstarstarstarstar Jessica Howell
O atendimento da praia é muito bom! O Oscar, Damian, Carlos e Alex são muito simpaticos e solicitos. Sempre atenciosos em todos os momentos o que torna a experiencia ainda melhor.
starstarstarstarstar Christian Wellisch
Hotel incrível, o atendimento é maravilhoso, especialmente o atendimento na praia feito pelo Oscar, Carlos, Damian e Alex que te fazem sentir em casa, sempre prontos a atender, são muito eficientes e simpáticos. É um privilégio estar com eles na praia. A comida no hotel é bastante variada e de ótima qualidade. O hotel é lindo, limpo e family friendly.
starstarstarstarstar Raphaela Athayde
Excelente lugar para estar com a família. Pessoal atencioso, amável. Um lugar com excelente infraestrutura. Todo o pessoal e de excelência, entre eles Omar, Francisco, Sean, Angel e Daniela.
starstarstarstarstar Scaraffuni da Cunha Juan Enrique
Muitas opções de bebidas, comidas e piscinas. Quarto maravilhoso. Atendimento bacana.
starstarstarstarstar Yuri Marx
Lugar e hotel perfeito!!!
starstarstarstarstar Mariana Matias
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